Developers
APIs built for omnichannel reality
Connect storefronts, marketplaces, WMS, and finance systems to the same order and inventory graph your operators use. REST-first endpoints, idempotent writes, and webhooks for the events that matter under peak load.
Reference URLs and credentials below are illustrative for demo deployments—wire your production base URL and partner onboarding when you go live.
REST resources
Orders, fulfillments, inventory snapshots, catalog patches, and customer keys—scoped by tenant and environment.
Webhooks
Signed callbacks for status changes, settlements, and exceptions so downstream systems stay in sync without polling.
Governance
Role-based keys, audit trails, and rate limits designed for enterprise IT review—not anonymous public dumps.
Integration patterns
How teams usually connect
Headless & D2C
Create and amend orders from your checkout service; subscribe to fulfillment and carrier events for customer comms.
Marketplace & OMS bridges
Normalize channel-specific payloads into one model—or receive normalized outbound events to your existing OMS.
Warehouse & 3PL
Push pick waves and ASN updates; ingest scan and NDR signals with idempotency keys for noisy carrier retries.
Finance & ERP
Structured settlement and refund lines for posting packs—always reconciled to the commerce timeline your CFO trusts.
Demo base URL (illustrative)
Production tenants receive a dedicated host and versioned paths. Typical pattern:
https://api.<your-tenant>.supportmaster.example/v1/Contact sales or solutions engineering for OpenAPI export, sandbox credentials, and webhook signing secrets.
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